Join the Better Impact Team

Marketing and Engagement Coordinator

We are growing again and looking for a full time Marketing and Engagement Coordinator to develop and implement a new marketing plan, including a digital content lead generation campaign, and to expand our existing engagement program for our current subscribers.

We’re looking for someone who is passionate about helping others and would like to be part of a team that helps non-profits and charities accomplish the most they possibly can. Ideally, we are looking for someone who can work from our office in Hamilton Ontario, but we are open to fully remote workers as well. (Work at the Hamilton office will not resume until it is safe to do so and an option to work from home some days will remain in place when that happens.)

We’ll provide you with:

  • a flexible work environment that recognizes there are other aspects to your life than work
  • sick days that you can use for anything you’d like, sick or not
  • support from a team of peers in Canada, the USA, the UK, and Australia
  • the opportunity to make a difference in the world by helping organizations trying to do the same
  • a compensation package based on your current experience that includes medical and dental, RRSP matching (in Canada), and guaranteed cost of living increases (as a minimum)
  • a casual and comfortable office that includes a gym, shower, games area, 4th floor outdoor patio (if based out of Hamilton)
  • a post-pandemic return to team lunches prepared by the president or VP each Friday (if based out of Hamilton)


What the Job Entails

  • working directly with our CEO and our Sales Manager, the strategic development a new marketing program that includes advertising, conferences, digital, brand awareness and partnerships
  • implementing the new marketing plan
  • working with others across the team to write digital content that educates and helps build relationships
  • working with our Digital Media Producer, produce and publish engaging digital content
  • configuring and managing our marketing automation platform (currently using Insightly and Intercom but open to change)
  • overseeing and optimizing our digital advertising including PPC and on social media platforms
  • tracking and analyzing content marketing results to continuously refine the engagement process
  • promoting the creation of local and virtual user groups and assisting them to ensure their success
  • social media outreach with our members
  • bringing new ideas and initiates to the table



  • at least five years experience in marketing (as a bonus with a SaaS company)
  • demonstrable experience in marketing automation and social acquisition
  • BBA, BSc, or BA in Business, Marketing, Communications or English
  • strong analytical skills
  • performance-oriented mindset
  • excellent writing and presentation skills
  • easily adaptable in the face of change
  • the desire to continuously learn
  • the confidence, work ethic and ability to prioritize to get things done without supervision
  • a positive attitude that comes across in the way you approach your work communicate with others
  • the ability to balance multiple projects, priorities and deadlines with wide-ranging objectives 
  • comfortable using a Mac or willingness to learn
  • an alignment with all of our core values


Additional qualifications (not required but are worth highlighting if you have them)

  • experience in managing SEO or PPC campaigns
  • Experience in SaaS company
  • General business management
  • Bilingual in French or Spanish


If you think you’d be a great addition to our team, please email and let him know why.


Better Impact is committed to ensuring equal employment opportunity to all qualified individuals. We believe a diverse workforce enhances our ability to fulfill our mission.

Future Opportunities

We’ve added seven people to the team since January and we’ll be adding more next year. If your passions and talents are in any of the areas below, keep us on your radar or let us know you’d be interested in learning more when the time comes.


  • Back end development
  • Front end development
  • Network administration
  • Sales and Support (Latin America)




Who We Are

Better Impact is a small but global team who help non-profits and charities to engage and manage volunteers, donors and members more effectively and with greater efficiency. Our head office is in Hamilton Ontario Canada and we have small offices in Chicago, Seattle, Adelaide and London. Our clients include international charities (such as the Salvation Army and Habitat for Humanity), cities (such as San Diego, Houston, Ottawa, Toronto, Lancashire UK, Oxfordshire UK, and Perth Australia to name a few), events (such as The Burlington Sound of Music Festival, Hull City of Culture (UK), Cricket World Cup Championships, FIFA Woman’s World Cup (Canada), and Lollapalooza (USA)), and thousands of smaller charities and non-profits in ten countries. Better Impact is committed to ensuring equal employment opportunity to all qualified individuals. We believe a diverse workforce enhances our ability to fulfill our mission.