Donor Impact Pricing
There's no initial licensing fees for our donor management system and your subscription includes...
No initial licensing fees
24 x 5 chat, email & phone support in minutes
Periodic email support on weekends
Unlimited donor and donation records
Data encrypted at rest and stored in Canada
All prices are in Canadian dollars
Standard vs. Enterprise
The Standard Edition is recommended for most organizations that have just one location and where administrators with access to donor profiles should be able to see all donor profiles.
The Enterprise Edition is for organizations that want some separation between groups of donors such as at different locations or branches.
There’s no initial licensing fees for our donor management system and your subscription includes…
|No initial licensing cost||✓||✓||✓||✓|
|Unlimited admins and donor records||✓||✓||✓||✓|
|Chat, email & phone support in minutes||✓||✓||✓||✓|
|Encrypted data storage (exclusively in Canada)||✓||✓||✓||✓|
|Cloud based and a 99.95% uptime guarantee (currently 99.997%)||✓||✓||✓||✓|
|Ongoing software updates||✓||✓||✓||✓|
|Automatic receipting and self-serve receipt retrieval||✓||✓||✓||✓|
|Enterprise level administration that oversees all accounts||✓||✓|
|Reporting across multiple accounts at once||✓||✓|
|Communications across multiple accounts at once||✓||✓|
|Regional account structure (a mid-tier level between the top level and the account level)||✓||✓|
|Account administrators only have access to their own volunteers||✓|
|Administration security level with access to configuration but without access to data||✓|
|Optional IP restrictions to limit administrator access to the system||✓|
|Unlimited outbound text messaging||✓||✓|
|Annual account review||✓||✓|
|Annual refresher training (new staff or new features etc)||✓ 1 hr||✓ 4 hrs|
|Migration consultation - extra guidance and advice on moving from your current environment||✓||✓|
|Import basic donor contact details||✓||✓|
|Initial set up of custom fields||✓|
À la Carte Options
Items below are available as individual add-ons. If the item is marked with a tick in the table above, it is included at no extra cost in that package.
Online donations – CRA registered charities30¢+1.6%30¢+1.6%Online donations – nonprofits without charitable status30¢+2.9%30¢+2.9%
|Annual account review||$375||$750|
|Refresher training (new staff or new features etc)||$125/hr||$125/hr|
|Migration consultation – extra guidance and advice on moving from your current environment||$250||$250 – $1000|
|Initial set up of custom fields||$125||$125|
|Import basic donor contact details||$100||$100|
|Import to custom fields and qualifications||$20 / field||$20 / field|
|Import of donations history||Various||Various|
|Outbound text messaging (after 5,000 free for Standard and 10,000 free for Enterprise)||$30/1,000||$30/1,000|
We recognize that different people and different organizations have different training needs. Many of our clients are self-taught by diving in and accessing our donor management system’s help files as needed, while others take advantage of personal training services. With our volunteer software, you decide what is best for you. One way or another, we’ll be there to support you.
|Option 1 – Personal training by the hour via web meetings (Recommended for filling any gaps in your self-directly learning or refreshers later on)||$125 / hr|
|Option 2 – Four forty-five minute personal web meetings (Recommended for Volunteer Impact Standard Edition )||$375|
|Option 3 – Two half day hands-on sessions, at your location (Recommended for Volunteer Impact Enterprise Edition or when you will have multiple administrators you would like trained)||$1200 + travel|
|Custom training services – When the other options don’t quite fit, we are happy to tailor a custom training program to fit your needs||Call us|
The overall training for administrators using more than one Better Impact software module is less than the combined total across modules since much of the software is the same or similar across modules.