Donor Impact Pricing

There's no initial licensing fees for our donor management system and your subscription includes...

No initial licensing fees

24 x 5 chat, email & phone support in minutes

Unlimited administrators

Periodic email support on weekends

Unlimited donor and donation records

Data encrypted at rest and stored in Canada

All prices are in Canadian dollars

If you’re not from Canada, you can view pricing in local currencies one of our regional sites in AustraliaIreland,  New ZealandUnited KingdomUSA

 

Standard Edition or Enterprise Edition?
The difference between the two is explained to the right.
Either way, UNLIMITED administrators are included in each account.
Would you like to upgrade to the PLUS package?
See below for the benefits.
No
Yes, for the Standard Edition
Yes, for the Enterprise Edition

Standard vs. Enterprise

The Standard Edition is recommended for most organizations that have just one location and where administrators with access to donor profiles should be able to see all donor profiles. The Enterprise Edition is for organizations that want some separation between groups of donors such as at different locations or branches.

Save Save

Package Offerings

There’s no initial licensing fees for our donor management system and your subscription includes…

 Standard
Edition
Standard
Plus
Standard
Edition
Enterprise
Plus
No initial licensing cost
Unlimited admins and donor records
Chat, email & phone support in minutes
Encrypted data storage (exclusively in Canada)
Cloud based and a 99.95% uptime guarantee (currently 99.997%)
Ongoing software updates
Online donations
Automatic receipting and self-serve receipt retrieval
Enterprise level administration that oversees all accounts
Reporting across multiple accounts at once
Communications across multiple accounts at once
Regional account structure (a mid-tier level between the top level and the account level)
Account administrators only have access to their own volunteers
Administration security level with access to configuration but without access to data
Optional IP restrictions to limit administrator access to the system
Unlimited outbound text messaging
Annual account review
Annual refresher training (new staff or new features etc) 1 hr 4 hrs
Migration consultation - extra guidance and advice on moving from your current environment
Import basic donor contact details
Folders for the Document Library
Optional IP restrictions to limit administrator access to the system
Folders for the Document Library
Initial set up of custom fields

À la Carte Options

Items below are available as individual add-ons. If the item is marked with a tick in the table above, it is included at no extra cost in that package.

  Standard Accounts Enterprise Accounts
Annual account review $375 $750
Refresher training (new staff or new features etc) $100/hr $100/hr
Migration consultation – extra guidance and advice on moving from your current environment $250 $250 – $1000
Import basic donor contact details $100 $100
Import to custom fields $20 / field $20 / field
Import of donations history Various Various
Outbound text messaging (after 5,000 free for Standard and 10,000 free for Enterprise) $30/1,000 $30/1,000
Online donations – nonprofits with charitable status 30¢+2.2% 30¢+2.2%
Online donations – nonprofits without charitable status 30¢+2.9% 30¢+2.9%

Training

Two forty-five minute personal web meetings (Recommended for Volunteer Impact Standard Edition) $250

The overall training for administrators using more than one Better Impact software module is less than the combined total across modules since much of the software is the same or similar across modules.

What your peers have said