Donor Impact
Donor Management and Relations Software
What are you looking for in your next donor management software?
✓ Easy to use, intuitive interface
✓ Knowledgeable and friendly support online or by phone
✓ Customizable donor profiles and organization profiles
✓ Online donations
✓ Tracking and reporting on fundraising and donations
✓ Individual and mass targeted email and text communications
✓ Desktop and tablet portals to encourage real donor engagement
✓ Encrypted data storage in Canada
Donor Impact Feature Overview
Donor Profiles
* Comprehensive contact information
* Track support and acknowledgement preferences
* Unlimited custom fields of various types
* Donor photo
* Find donor profiles from any screen
Organization Configurations
* Unlimited number of administrators
* Ability to limit functions available to administrators
* Custom branding of a donor portal
* Social media feeds
Tracking and Reporting
* Donation amounts (with filters for date, marketing campaign, area of support)
* Numbers of donors
* Marketing campaign and fundraising comparisons
* Area of support comparisons
* Tracking of donors who volunteer
* Save search queries on frequently used reports
* Select applicable columns and view raw data reports on screen
* Donor tracking software exports all data to Excel for advanced reporting
Individual & Targeted Mass Communications
* Email donor directly from the software
* Email donor based on a customizable set of filters
* Merge ‘First Name’ into email
* Dress up your emails, tables, fonts, color, pictures
* Record of emails stored in the software
* Send text messages
Desktop & Mobile Online Donor Portals
* Online donation forms
* Keep donors up to date with news, events & annual reports
* Donors can view past donations
* Donors can update their contact details
* Brand the portal to your organization’s look
Awesome Support by Phone and Online
* 24×5 Phone support and chat support
* Weekend email support
* Searchable online user manual with videos
* Over 125 years of nonprofit sector experience
* Onsite and web meeting training available
Professional Data Hosting & Protection
* Data encrypted in transit over the internet
* Data encrypted at rest on our servers
* 24x7x365 server monitoring for intrusion attempts & prevention
* Passwords encrypted (such that not even we can read them)
* Penetration tests run annually
* Brute Force Protection to prevent password hacking
* Optional Two Factor Authentication for administrators
* 5 year uptime of 99.997%
* For more information see Why IT Loves Working With Us
Enterprise Functionality
* For organizations with multiple locations / departments
* Allow some decentralized configuration within your accounts
* Centralize appropriate configuration options across your entire system
* Produce reports across selected or all accounts
* Our donor tracking software allows you to communicate across selected or all accounts
* Email templates available to all accounts
Fully Integrated with Volunteer Impact
* Donation tracking software identifies donors who are volunteers and vice versa
* Search across donor and volunteer data elements
* Restrict or grant administrative access to Volunteer Impact
Can be used with all Better Impact products
* Volunteer Impact – A full featured and affordable volunteer CRM and scheduling tool
* Client Impact – For organizations where volunteers engage with organization clients
* Member Impact – A simple membership CRM and communications tool
Would you like to learn more?
Sign up for a Donor Impact demonstration webinar 🙂
What your peers have said