Donor Impact

Donor Management and Relations Software

What are you looking for in your next donor management software?

✓ Easy to use, intuitive interface

✓ Knowledgeable and friendly support online or by phone

✓ Customizable donor profiles and organization profiles

✓ Online donations

✓ Tracking and reporting on fundraising and donations

✓ Individual and mass targeted email and text communications

✓ Desktop and tablet portals to encourage real donor engagement

✓ Encrypted data storage in Canada

Donor Impact Feature Overview

Donor Profiles

* Comprehensive contact information
* Track support and acknowledgement preferences
* Unlimited custom fields of various types
* Donor photo
* Find donor profiles from any screen

Organization Configurations

* Unlimited number of administrators
* Ability to limit functions available to administrators
* Custom branding of a donor portal
* Social media feeds

Tracking and Reporting

* Donation amounts (with filters for date, marketing campaign, area of support)
* Numbers of donors
* Marketing campaign and fundraising comparisons
* Area of support comparisons
* Tracking of donors who volunteer
* Save search queries on frequently used reports
* Select applicable columns and view raw data reports on screen
* Donor tracking software exports all data to Excel for advanced reporting

Individual & Targeted Mass Communications

* Email donor directly from the software
* Email donor based on a customizable set of filters
* Merge ‘First Name’ into email
* Dress up your emails, tables, fonts, color, pictures
* Record of emails stored in the software
* Send text messages

Desktop & Mobile Online Donor Portals

* Online donation forms
* Keep donors up to date with news, events & annual reports
* Donors can view past donations
* Donors can update their contact details
* Brand the portal to your organization’s look

Awesome Support by Phone and Online

* 24×5 Phone support and chat support
* Weekend email support
* Searchable online user manual with videos
* Over 125 years of nonprofit sector experience
* Onsite and web meeting training available

Professional Data Hosting & Protection

* Data encrypted in transit over the internet
* Data encrypted at rest on our servers
* 24x7x365 server monitoring for intrusion attempts & prevention
* Passwords encrypted (such that not even we can read them)
* Penetration tests run annually
* Brute Force Protection to prevent password hacking
* Optional Two Factor Authentication for administrators
* 5 year uptime of 99.997%
* For more information see Why IT Loves Working With Us

Enterprise Functionality

* For organizations with multiple locations / departments
* Allow some decentralized configuration within your accounts
* Centralize appropriate configuration options across your entire system
* Produce reports across selected or all accounts
* Our donor tracking software allows you to communicate across selected or all accounts
* Email templates available to all accounts

Fully Integrated with Volunteer Impact

* Donation tracking software identifies donors who are volunteers and vice versa
* Search across donor and volunteer data elements
* Restrict or grant administrative access to Volunteer Impact

Can be used with all Better Impact products

* Volunteer Impact – A full featured and affordable volunteer CRM and scheduling tool
* Client Impact – For organizations where volunteers engage with organization clients
* Member Impact – A simple membership CRM and communications tool


Would you like to learn more?

Sign up for a Donor Impact demonstration webinar 🙂

For service in English, please book with Brandi.



Pour le service en Français, réservez un rendez-vous avec Cameron.



Why schedule this time with Brandi or Cameron?

Get some help in determining which version of our software is the best fit for your environment

Ask whatever questions you have based on the software demonstrations online

Get answers to questions about pricing, preparing a quote or placing an order


Better Impact Reviews

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